SELECTED OUTCOMES

Systems built, Outcomes measured

Jacqueline’s work is defined by practical execution—clearer systems, stronger accountability, lower cost, and organizations that can keep moving after the initial build complete.

OPERATIONAL TRANSFORMATION

75%

Overhead reduction

Challenge → Action → Result

Re-engineered workflows, clarified ownership, introduced AI-enabled productivity tools, and connected operational activity to financial KPIs.

ORGANIZATIONAL SCALING

3→30+

Team members

Challenge → Action → Result

Built the processes, roles, accountability, and coordination structure required for a growing multi-client operation.

REVENUE ENABLEMENT

40%+

Revenue growth supported

Challenge → Action → Result

Created a scalable operating model, customer-lifecycle systems, vendor frameworks, and capacity-planning practices during a high-growth phase.

NONPROFIT FUNDRAISING

$9K

Raised in 28 days

Challenge → Action → Result

Built a fundraising model that exceeded a $6,000 goal and added recurring restaurant events to support year-round giving.

FACILITY DEVELOPMENT

$2.7M

Project approved

Challenge → Action → Result

Designed a build-to-demand storage layout for a constrained site and supported the project through a 1.5-year approval process.

IMPLEMENTATION & ONBOARDING

88%

Retention reported

Challenge → Action → Result

Built welcome sequences, training modules, mentor pairing, 30/60/90-day check-ins, and manager dashboards for an organization with high early turnover.

LAUNCH RECOVERY

6 weeks

Compressed from 12

Challenge → Action → Result

Redesigned the workflow, renegotiated vendor schedules, and oversaw implementation to support an on-time, under-budget launch.

START THE CONVERSATION

Looking for this kind of operational ownership?

Jacqueline is prepared to bring disciplined execution, systems thinking, and cross-functional leadership to the next complex challenge.